Privacy Policy

Effective Date: January 22, 2026 | Version 1.0

DLENY ("we," "our," or "us") operates the DLENY mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By using DLENY, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, username, password, date of birth, and gender.
• Profile Information: Profile photo, bio, interests, and preferences you choose to share.
• User Content: Photos, videos, reviews, check-ins, posts, and comments you create or share.
• Communications: Messages you send to other users or to our support team.

1.2 Information Collected Automatically

• Location Data: With your permission, we collect precise location data from your device to enable check-ins, show nearby places, and provide location-based recommendations. You can control location access through your device settings.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: How you interact with the App, including features used, time spent, and navigation patterns.
• Log Data: IP address, access times, pages viewed, and referring URLs.

1.3 Information from Third Parties

• Social Login: If you sign in using Apple or Google, we receive your name and email as permitted by your privacy settings.
• Place Information: We may receive business information from third-party data providers to enhance our place database.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features
• Enable location-based services including check-ins and place discovery
• Personalize your experience with relevant recommendations
• Facilitate communication between users
• Send notifications about activity, updates, and promotions (with your consent)
• Analyze usage patterns to improve our services
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our terms

3. How We Share Your Information

3.1 Public Information

Certain information is visible to other users based on your privacy settings:

• Profile information (name, photo, bio)
• Check-ins and posts you make public
• Reviews and ratings you submit
• Your presence at places (controllable via privacy settings)

3.2 Service Providers

We share information with trusted third parties who assist us in operating the App, including:

• Cloud hosting and storage providers
• Analytics and performance monitoring services
• Customer support platforms
• Push notification services

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.

4. Your Privacy Controls

DLENY provides you with controls to manage your privacy:

• Profile Visibility: Choose who can view your profile (public or private)
• Location Sharing: Control whether others can see your check-ins and presence at places
• Age and Gender: Choose whether to display your age and gender
• Activity Visibility: Control who sees your journey and activity history
• Notifications: Manage which notifications you receive
• Blocking: Block users who you don't want to interact with

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and monitoring
• Access controls limiting who can access user data

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law, including:

• Transaction records for accounting purposes
• Communications related to disputes or legal matters
• Anonymized or aggregated data for analytics

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights

Subject to applicable law, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Request your data in a portable format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent for optional data processing

To exercise these rights, please contact us using the information below or use the in-app settings.

8. Children's Privacy

DLENY is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Kuwait. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the App or sending you a notification. Your continued use of DLENY after changes become effective constitutes acceptance of the updated policy.

11. Contact Us